Privacy Policy

24 HR Safety, LLC ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or other purposes unrelated to providing our electronic parts and equipment wholesale services. All text-messaging opt-in data is kept confidential.

1. Information We Collect

Personal and business information:

• Name, email address, phone number, and physical or business address
• Payment and billing information when you place an order or request a quote
• Business name, tax ID, and other details needed for wholesale transactions
• Opt-in records and timestamps for SMS, email, and other communications

Non-personal information:

• IP address, browser type, and device information
• Website usage and analytics data
• Cookies and similar technologies

Order and account information:

• Order history, product inquiries, and quote requests
• Shipping and delivery preferences
• Service history and feedback

2. How We Use Your Information

• Providing and improving our electronic parts and equipment wholesale services
• Processing orders, payments, and shipments
• Communicating about orders, quotes, and account matters
• Managing your account and customer support
• Improving our website and user experience
• Security, fraud prevention, and legal compliance
• Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text message program. By opting in to SMS, you agree to receive messages related to our services, including order updates, shipping notices, and account or support messages.

Opt-in & consent:

• Messages are sent only if you have explicitly opted in.
• We keep timestamped records of opt-in actions.
• We comply with the Telephone Consumer Protection Act (TCPA) and applicable laws.

Opt-out:

• Reply "STOP" at any time to cancel SMS. You will receive a confirmation; no further messages will be sent unless you opt in again.
• Opt-out requests are processed within 24 hours.

Frequency & content: Message frequency depends on your activity with us. Messages relate to orders or services you have requested. Reply "HELP" for assistance or contact info@twentyfourhrsafety.com. Support is available during regular business hours.

Carriers: Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Supported carriers include major U.S. carriers and most regional carriers.

SMS data: Your SMS opt-in data and consent records are not shared with third parties except: (1) service providers that deliver messages you have consented to receive, and (2) where required by law. We use reasonable measures to protect this data.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers: Vendors that help with operations (e.g., payment processing, shipping, SMS delivery). They are required to keep your information confidential and secure.
• Legal compliance: When required by law, legal process, or to protect our rights; in response to valid law-enforcement or court requests.
• Business transfers: In the event of a merger, acquisition, or sale of assets; your data would remain subject to this policy or equivalent protections.

24 HR Safety, LLC does not share client opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing or promotional purposes unrelated to our wholesale services. Opt-in data is kept strictly confidential.

5. Data Security

We use reasonable security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Access controls and authentication
• Regular security reviews and updates
• Employee training on data protection
• Breach notification procedures where required by law
• Backup and disaster-recovery procedures

No method of transmission or storage is 100% secure. We strive to use commercially reasonable means to protect your information but cannot guarantee absolute security.

6. Cookies & Tracking

We use cookies and similar technologies to analyze traffic, remember preferences, improve the site, and measure effectiveness. You can control cookies through your browser; disabling them may limit some site features.

7. Your Rights & Choices

• Access, update, or request deletion of your personal information
• Opt out of marketing email via "unsubscribe" in our emails
• Opt out of SMS by replying "STOP"
• Request information about how we process your data
• Withdraw consent for future communications
• Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise these rights, contact us using the information in Section 10.

8. Third-Party Links

Our site may link to third-party sites. We are not responsible for their privacy practices. This policy applies only to information collected by 24 HR Safety, LLC.

9. Changes to This Policy

We may update this policy from time to time. The current version will be on our website with the effective date. For material changes, we may notify you by email or a notice on the site.

10. Contact Us

By using our website and services, you consent to this Privacy Policy.